Privacy Policy

Introduction

Welcome to http://roof-dent-repair.autobodyshop-talk.com (hereafter referred to as “Roof Dent Repair,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal data in adherence to various global privacy regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
General Data Protection Regulation (GDPR) of the European Union (EU)
General Data Protection Law (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado Privacy Act (CPA), Colorado, USA
Utah Consumer Privacy Act (UCPA), Utah, USA
Connecticut Personal Information Protection Act (CTDPA), Connecticut, USA
Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
Protection of Personal Information Act (POPIA), South Africa

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Our official website at http://roof-dent-repair.autobodyshop-talk.com
Any mobile applications or software developed and maintained by us
Services and products offered through our platform
Interactions between users and our support team

However, please note that this policy does not extend to third-party platforms, apps, products, or services accessible via links on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Policy guides our practices when:

You use any of our applications or services as an authorized user.
You visit our websites linked to this Privacy Statement.
You engage with us through communications such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data, including:

Account Information: Details required to set up and maintain your user account.
Payment Information: Data related to transactions made through our platform, including payment card details (encrypted) and billing addresses.
Financial Information: Records of financial transactions for services rendered or products purchased.
Purchase Information: Details about items you purchase, including quantities, prices, and delivery information.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and advertising IDs.
Location Data: Information about your physical location when using our services that require geotagging or GPS functionality.
Feedback: Your opinions, comments, and suggestions provided through surveys, reviews, or direct communication with our team.
Social Media Information: Data from social media platforms when you interact with us on these platforms (if enabled in your privacy settings).
Product Information: Details about products viewed, added to cart, or purchased on our e-commerce platform.

We gather this data through various means, including direct user input, interactions with our applications and services, automated technologies, and third parties who provide us with aggregated or de-identified data (still subject to their respective privacy policies).

Cookies

We employ cookies for enhanced user experience and analytics purposes:

Strictly Necessary Cookies: These ensure the basic functionalities of our website, such as navigating through pages.
Preference Cookies: Remembering your preferences to personalize content.
Analytics Cookies: Tracking aggregated data for analytical purposes, helping us understand how users interact with our site.

Users have control over non-essential cookies via our Cookie Manager, allowing them to customize their cookie settings.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purpose it was collected, including:

Compliance with legal obligations.
Fulfilling business purposes.
Providing services requested by users.

Upon no longer requiring this data, we delete or anonymize it to prevent re-identification.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

Encryption: We use encryption for secure communication and data storage.
Secure Third-Party Processing: Engaging trusted third parties who comply with strict data protection standards.

Children’s Privacy

Our services are not directed at individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
Restriction: The right to limit the processing of your personal data in specific situations.
Portability: The right to receive a copy of your personal data in a structured, commonly used format.
Objection: The right to object to the processing of your personal data for specific purposes.
Non-Discrimination: The right to be free from discriminatory practices based on certain protected characteristics (as per local laws).

To exercise these rights or file appeals/complaints regarding data processing, please contact our privacy team at:

Email: [email protected]
Postal Mail: Roof Dent Repair Privacy Team, 123 Main Street, City, Country, ZIP Code

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with an updated revision date. We encourage you to review this page periodically for the latest information.

Contact Information

For questions regarding this Privacy Policy, data-related inquiries, unsubscribe requests, or support issues, please reach out to us:

Email: [email protected]
Postal Address: Roof Dent Repair, 123 Support Avenue, Suite 456, Metro City, Country (zip code)